What are the different categories of FAQs?
An example of an AI chatbot conversation about FAQ categories.
What are the different categories of FAQs?
FAQs are typically categorized into sections like Billing, Technical Support, General Information, and Account Management.
Can you give me examples of questions in the Billing category?
Sure! Common questions include: 'How do I update my payment method?' and 'When will I receive my invoice?'
What about the Technical Support category?
In Technical Support, you might find questions like: 'How do I reset my password?' and 'What should I do if I encounter an error message?'
Are there any FAQs related to Account Management?
Yes! Questions like 'How do I delete my account?' and 'How can I change my email address?' are common in that category.
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