What are the key features of compliant CRM software?
Compliant CRM software typically includes features like data protection, user consent management, and audit trails.
How does data protection work in these systems?
Data protection in compliant CRM involves encryption, access controls, and regular security audits to safeguard customer data.
What is user consent management?
User consent management ensures that businesses obtain and manage consent from users for data collection and processing.
Can you explain what audit trails are?
Audit trails are records that track user activity and changes made within the CRM, helping ensure accountability and compliance.
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