What are the key features of CRM software?
CRM software typically includes features like contact management, sales tracking, and customer support.
Can you explain how contact management works?
Contact management allows you to store and organize customer information, track interactions, and manage relationships.
What about sales tracking? How does that help businesses?
Sales tracking helps businesses monitor their sales pipeline, forecast revenue, and identify trends to improve sales strategies.
Are there any features for customer support?
Yes, CRM software often includes ticketing systems, live chat, and knowledge bases to enhance customer support.
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