What questions should I include in my feedback form?
You might want to include questions like: How satisfied are you with our service? What can we improve?
Can you suggest some open-ended questions?
Sure! You could ask: What did you like most about our service? Any additional comments or suggestions?
How many questions should I aim for?
It's best to keep it between 5 to 10 questions to ensure it's not too overwhelming for respondents.
Should I include a rating scale?
Yes, a rating scale can help quantify feedback and make it easier to analyze responses.
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