How can I improve my survey design?
To improve your survey design, consider clarity, question types, and the flow of questions. What specific areas are you concerned about?
I'm worried that my questions are too leading.
Leading questions can bias responses. Try to use neutral wording and avoid suggesting a particular answer. Can you share an example?
Sure, I asked, 'Don't you think our service is great?' How can I rephrase that?
You could rephrase it to, 'How would you rate our service?' This allows for a range of responses without bias.
That makes sense! What about the length of the survey?
Keeping surveys concise is key. Aim for 5-10 minutes to complete. Longer surveys may lead to lower completion rates.
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