How do I follow up on my complaint letter?
You can follow up by contacting the company directly, either by phone or email. It's best to reference your original letter.
What information should I include in my follow-up?
Include your name, the date you sent the original letter, and a brief summary of your complaint. This helps them locate your case.
Is there a specific time frame I should wait before following up?
It's usually best to wait about 1-2 weeks after sending your complaint letter before following up.
What if I don't get a response after my follow-up?
If you don't receive a response, consider escalating the issue by contacting a higher authority within the company or seeking external help.
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