What are some effective follow-up questions I can ask after conducting a survey?
You can ask questions like: 'What influenced your rating?' or 'How can we improve your experience?' These help gather deeper insights.
Can you give me examples of open-ended follow-up questions?
Sure! Examples include: 'What did you like most about our service?' and 'What changes would you suggest for improvement?'
How do I prioritize which follow-up questions to ask?
Prioritize questions based on the survey's goals and the feedback received. Focus on areas with the most significant impact.
Is it better to ask follow-up questions via email or phone?
It depends on your audience. Email allows for thoughtful responses, while phone calls can provide immediate feedback and clarification.
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