What are some tips for communicating with clients over the phone?
An example of an AI chatbot conversation about effective phone communication with freelancing clients.
What are some tips for communicating with clients over the phone?
It's important to be clear and concise. Start by introducing yourself and confirming the purpose of the call.
How can I ensure I understand their needs during the call?
Active listening is key. Repeat back what they say to confirm understanding and ask clarifying questions.
What should I do if I don't know the answer to a question?
It's okay to admit you don't know. Offer to find the information and follow up with them later.
Any tips for ending the call on a positive note?
Summarize the key points discussed, thank them for their time, and confirm any next steps before hanging up.
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