How can I resolve a dispute with a client as a freelancer?
An example of an AI chatbot conversation about resolving freelancing disputes.
How can I resolve a dispute with a client as a freelancer?
First, try to communicate directly with your client to understand their concerns. What specific issue are you facing?
The client is unhappy with the quality of my work and wants a refund.
It's important to assess the feedback. Have you had a chance to discuss the specific points they are unhappy with?
Yes, they mentioned that the final product didn't meet the agreed specifications.
In that case, review your contract and the specifications. If you believe you met them, you can present your case to the client.
What if the client still insists on a refund?
If the client remains firm, consider negotiating a partial refund or offering to revise the work. Document everything for future reference.
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