How can I improve client retention as a freelance web developer?
An example of an AI chatbot conversation about client retention strategies for freelance web developers.
How can I improve client retention as a freelance web developer?
Improving client retention involves building strong relationships, delivering quality work, and maintaining communication. Have you tried regular check-ins?
I haven't done regular check-ins. What should I discuss during those?
During check-ins, discuss project progress, gather feedback, and explore any new needs they might have. It shows you care!
That sounds helpful! How often should I schedule these check-ins?
Aim for monthly check-ins, but adjust based on the project's pace and the client's preferences. Flexibility is key!
Thanks! Any other tips for keeping clients engaged?
Consider sending them updates on industry trends or sharing relevant resources. It positions you as a valuable partner!
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