What are the future trends in chatbots for CRM?
The future of chatbots in CRM includes enhanced personalization, AI-driven insights, and seamless integration with other tools.
How will AI improve customer interactions through chatbots?
AI will enable chatbots to understand context better, predict customer needs, and provide tailored responses.
What role will machine learning play in chatbot development?
Machine learning will help chatbots learn from interactions, improving their responses and making them more efficient over time.
Can chatbots handle complex customer queries in the future?
Yes, with advancements in natural language processing, chatbots will be able to manage more complex queries effectively.
What are some challenges that chatbots might face in CRM?
Challenges include ensuring data privacy, maintaining human-like interactions, and integrating with existing systems.
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