What are the future trends in engagement technology?
Future trends in engagement technology include AI-driven personalization, immersive experiences with AR/VR, and enhanced data analytics.
How will AI-driven personalization change customer interactions?
AI-driven personalization will tailor interactions based on user behavior, preferences, and past interactions, making them more relevant.
What role will AR and VR play in engagement?
AR and VR will create immersive experiences, allowing users to interact with products and services in a virtual environment.
Can you give examples of companies using these technologies?
Sure! Companies like IKEA use AR for virtual furniture placement, while brands like Nike use VR for immersive shopping experiences.
What challenges might companies face in adopting these technologies?
Challenges include high implementation costs, the need for skilled personnel, and ensuring user privacy and data security.
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