How can I implement a GDPR-compliant chatbot?
To implement a GDPR-compliant chatbot, you need to ensure it collects user data with consent, provides transparency, and allows users to access or delete their data.
What kind of user data should I collect?
You should only collect data that is necessary for the chatbot's function, such as names, email addresses, and any specific information relevant to the service.
How do I ensure user consent?
You can ensure user consent by providing clear information about data usage and asking for explicit permission before collecting any personal data.
What are the penalties for non-compliance?
Penalties for non-compliance can include hefty fines, legal action, and damage to your organization's reputation.
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