What is GDPR compliance in CRM systems?
An example of an AI chatbot conversation about GDPR compliance in CRM systems.
What is GDPR compliance in CRM systems?
GDPR compliance in CRM systems refers to adhering to the General Data Protection Regulation, which governs data protection and privacy in the EU.
Why is GDPR important for businesses using CRM?
GDPR is crucial as it protects customer data, builds trust, and helps avoid hefty fines for non-compliance.
How can I ensure my CRM is GDPR compliant?
To ensure GDPR compliance, implement data protection measures, obtain consent, and provide transparency about data usage.
What are the penalties for non-compliance?
Penalties for non-compliance can reach up to 4% of annual global turnover or €20 million, whichever is higher.
Can you recommend any GDPR-compliant CRM tools?
Sure! Some popular GDPR-compliant CRM tools include HubSpot, Salesforce, and Zoho CRM.
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