What do I need to know about GDPR compliance for chatbots?
GDPR compliance for chatbots involves ensuring user data protection, obtaining consent, and providing transparency.
How can I ensure my chatbot is collecting data legally?
You should inform users about data collection, obtain explicit consent, and allow them to withdraw consent easily.
What rights do users have under GDPR regarding their data?
Users have the right to access, rectify, delete their data, and object to its processing.
Are there any penalties for non-compliance?
Yes, non-compliance can lead to hefty fines, up to 4% of annual global turnover or €20 million, whichever is higher.
Can you recommend tools to help with GDPR compliance?
Sure! Tools like OneTrust, TrustArc, and DataGrail can help manage compliance and user consent.
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