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What are the key aspects of GDPR compliance in CRM systems?

An example of an AI chatbot conversation about GDPR compliance in CRM systems.

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You

What are the key aspects of GDPR compliance in CRM systems?

MagicBuddy
MagicBuddy

Key aspects include data protection, user consent, data access rights, and data breach notifications.

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You

How can I ensure that my CRM system is compliant with GDPR?

MagicBuddy
MagicBuddy

You can ensure compliance by implementing data encryption, regular audits, and obtaining explicit consent from users.

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You

What penalties can I face for non-compliance?

MagicBuddy
MagicBuddy

Penalties can include fines up to 4% of annual global turnover or €20 million, whichever is higher.

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You

Can you give examples of data that needs to be protected?

MagicBuddy
MagicBuddy

Examples include personal identification information, contact details, and any sensitive data related to individuals.

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