What are the key aspects of GDPR compliance in CRM systems?
Key aspects include data protection, user consent, data access rights, and data breach notifications.
How can I ensure that my CRM system is compliant with GDPR?
You can ensure compliance by implementing data encryption, regular audits, and obtaining explicit consent from users.
What penalties can I face for non-compliance?
Penalties can include fines up to 4% of annual global turnover or €20 million, whichever is higher.
Can you give examples of data that needs to be protected?
Examples include personal identification information, contact details, and any sensitive data related to individuals.
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