What is the impact of GDPR on eCommerce businesses?
An example of an AI chatbot conversation about GDPR's effects on eCommerce operations.
What is the impact of GDPR on eCommerce businesses?
GDPR, or General Data Protection Regulation, significantly affects eCommerce by enforcing stricter data protection and privacy rules.
How does GDPR affect customer data collection?
Under GDPR, eCommerce businesses must obtain explicit consent from customers before collecting their personal data.
What are the penalties for non-compliance with GDPR?
Penalties can be severe, including fines up to 4% of annual global turnover or €20 million, whichever is higher.
Can customers request to delete their data?
Yes, customers have the right to request the deletion of their personal data under GDPR, known as the 'right to be forgotten.'
What steps can eCommerce businesses take to comply with GDPR?
Businesses should conduct data audits, update privacy policies, ensure consent mechanisms are in place, and train staff on compliance.
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