How can AI chatbots enhance business communication?
AI chatbots can streamline communication, provide instant responses, and improve customer engagement.
What specific tasks can they handle?
They can manage customer inquiries, schedule appointments, and provide product recommendations.
Are there any examples of businesses successfully using chatbots?
Yes, companies like Sephora and H&M use chatbots for customer service and personalized shopping experiences.
What are the potential drawbacks of using chatbots?
Some drawbacks include limited understanding of complex queries and the potential for frustrating user experiences.
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