How can I improve user experience in my chatbot?
To improve user experience, focus on clear communication, quick responses, and personalized interactions.
What are some common patterns I should follow?
Common patterns include using buttons for quick replies, providing context-aware suggestions, and maintaining a friendly tone.
How do I handle user frustration?
Acknowledge their feelings, apologize for any inconvenience, and offer solutions or alternatives to resolve their issues.
Can you give examples of successful chatbots?
Sure! Chatbots like Duolingo and Sephora excel in user engagement and personalized experiences.
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