How do I handle errors in a chatbot?
Handling errors in a chatbot involves implementing clear error messages, fallback responses, and logging errors for analysis.
What should I do if the chatbot doesn't understand a user query?
You can provide a fallback response that asks the user to rephrase their question or offer suggestions for common queries.
Is it important to log errors?
Yes, logging errors helps you identify patterns and improve the chatbot's performance over time.
How can I improve user experience when errors occur?
You can enhance user experience by ensuring that error messages are friendly, informative, and guide users on what to do next.
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