How can I handle difficult conversations as a volunteer?
Handling difficult conversations requires empathy and active listening. What specific situation are you facing?
I need to talk to a team member who isn't pulling their weight.
It's important to approach this with care. Try to express your concerns using 'I' statements, like 'I feel overwhelmed when...'. Can you share more about your relationship with this team member?
We used to get along well, but now it feels tense.
Tension can complicate conversations. Consider setting a private meeting to discuss your feelings openly. Would you like tips on how to initiate that conversation?
Yes, that would be helpful!
Start by expressing appreciation for their past contributions, then share your concerns. Ask for their perspective too. Would you like to role-play this conversation?
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