How can I handle difficult conversations in my research team?
Handling difficult conversations requires preparation and empathy. Start by identifying the issue clearly.
What if the team member becomes defensive?
If they become defensive, remain calm and listen actively. Acknowledge their feelings and try to steer the conversation back to the issue.
Are there specific techniques I can use?
Yes, techniques like using 'I' statements, asking open-ended questions, and summarizing their points can help.
How do I follow up after the conversation?
Follow up with a summary of what was discussed and any agreed-upon actions. This reinforces accountability and clarity.
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