How can I handle difficult conversations remotely?
An example of an AI chatbot conversation about managing tough talks in a virtual setting.
How can I handle difficult conversations remotely?
Handling difficult conversations remotely requires clear communication and empathy. What specific situation are you facing?
I need to give negative feedback to a team member over video call.
Start by creating a comfortable environment. Use 'I' statements to express your feelings and focus on the behavior, not the person.
What if they react defensively?
If they react defensively, remain calm and listen to their perspective. Acknowledge their feelings and steer the conversation back to the issue.
Any tips for maintaining a positive tone?
Absolutely! Use positive language, express appreciation for their efforts, and emphasize your support for their growth.
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