How can I handle difficult conversations via email?
An example of an AI chatbot conversation about handling tough email discussions effectively.
How can I handle difficult conversations via email?
Start by being clear and concise. Acknowledge the issue and express your willingness to resolve it.
What if the other person gets defensive?
Try to remain calm and avoid escalating the situation. Use 'I' statements to express your feelings without blaming.
Can you give me an example of a good email response?
Sure! You might say, 'I understand your concerns, and I appreciate your feedback. Let's discuss this further to find a solution.'
How do I follow up if I don't get a response?
Wait a few days, then send a polite follow-up email. Reiterate your willingness to discuss and resolve the issue.
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