How can I handle negative reactions to feedback?
It's important to approach the situation with empathy. Can you share more about the specific feedback and the reaction?
I told my team member that their report had several errors, and they got really defensive.
That can be tough. Try to acknowledge their feelings first. You might say something like, 'I understand this feedback can be hard to hear.'
What if they still don't accept the feedback?
If they remain defensive, focus on the facts and offer support. Ask how you can help them improve in the future.
Should I follow up later to see how they're doing?
Yes, following up shows you care about their growth. It can help rebuild trust and open up communication.
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