What support options does Heroku offer?
An example of an AI chatbot conversation about Heroku's support options.
What support options does Heroku offer?
Heroku offers several support options including free documentation, community support, and paid support plans.
Can you explain the differences between the support plans?
Sure! Heroku has a free plan for basic support, a standard plan for more technical assistance, and a premium plan for enterprise-level support.
What kind of response time can I expect with the premium plan?
With the premium plan, you can expect a response time of under one hour for critical issues.
Is there a way to contact support directly?
Yes, you can contact Heroku support directly through their support portal or via email, depending on your plan.
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