How do chatbots handle sensitive topics?

How do chatbots handle sensitive topics like mental health or personal issues?

Chatbots are designed to approach sensitive topics with care, often using empathetic language and providing resources.

What if the user needs immediate help or is in crisis?

In such cases, chatbots typically direct users to emergency services or hotlines and encourage them to seek professional help.

Can chatbots recognize when a topic is sensitive?

Yes, many chatbots use natural language processing to identify keywords and phrases that indicate sensitivity.

Are there limitations to what chatbots can handle?

Absolutely, chatbots have limitations and may not fully understand complex emotional situations, so human intervention is often necessary.