How do chatbots use contextual awareness?

How do chatbots use contextual awareness to improve conversations?

Chatbots use contextual awareness to understand user intent, preferences, and past interactions, making conversations more relevant.

Can you give me an example of contextual awareness in action?

Sure! If you previously asked about flight bookings, the chatbot can remember that and suggest flights when you mention travel again.

What happens if the chatbot doesn't have enough context?

If a chatbot lacks context, it may provide generic responses or misunderstand user queries, leading to a frustrating experience.

How can I improve a chatbot's contextual awareness?

You can improve it by integrating user data, using machine learning algorithms, and continuously training the model with real interactions.