How does AI personalize customer interactions?
AI personalizes interactions by analyzing customer data, preferences, and behavior to tailor responses.
Can you give me an example of this in action?
Sure! For instance, an AI can recommend products based on previous purchases or browsing history.
What data does AI use to make these personalizations?
AI uses data like purchase history, browsing behavior, demographic information, and customer feedback.
Are there any privacy concerns with this kind of personalization?
Yes, privacy concerns exist, and companies must ensure they comply with data protection regulations.
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