How does AI personalize passenger experience in airlines?
AI personalizes passenger experience by analyzing data like travel history and preferences to tailor services.
Can you give me examples of how this personalization works?
Sure! For instance, AI can recommend flights based on past trips or suggest meals based on dietary preferences.
What about customer service? How does AI help there?
AI chatbots can provide instant support, answer FAQs, and even resolve issues based on previous interactions.
Is this technology widely used in the industry?
Yes, many airlines are adopting AI to enhance customer experience, improve efficiency, and increase satisfaction.
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