What is brand loyalty and why is it important?
Brand loyalty refers to consumers' commitment to repurchase or continue using a brand. It's important because it leads to repeat sales and can create a competitive advantage.
How does brand loyalty influence purchasing decisions?
Brand loyalty influences purchasing decisions by making consumers more likely to choose a familiar brand over competitors, even if prices are higher.
Can you give examples of brands with strong loyalty?
Sure! Brands like Apple, Coca-Cola, and Nike have strong loyalty due to their consistent quality, marketing, and customer engagement.
What strategies do companies use to build brand loyalty?
Companies often use strategies like loyalty programs, personalized marketing, and excellent customer service to build brand loyalty.
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