Can you explain how contextual awareness works in AI chatbots?
Contextual awareness in AI chatbots refers to the ability to understand and remember the context of a conversation, allowing for more relevant and personalized responses.
What factors contribute to a chatbot's contextual awareness?
Factors include user history, conversation flow, and external data sources that provide additional context.
How does this improve user experience?
It enhances user experience by making interactions feel more natural and tailored, reducing misunderstandings.
Can you give an example of contextual awareness in action?
Sure! If a user asks about their order status and then inquires about a related product, a context-aware chatbot can link the two topics seamlessly.
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