How do I apologize for a broken promise?

I promised my friend I'd help them move, but I can't make it. How should I apologize?

It's important to be sincere. You could say something like, 'I'm really sorry for not being able to help you move as I promised. I feel terrible about it.'

What if they are really upset with me?

Acknowledge their feelings. You might say, 'I understand if you're upset. I value our friendship and I hope you can forgive me.'

Should I offer to help them another time?

Yes, offering to help in the future shows you care. You could say, 'I’d love to help you with something else soon, if that works for you.'

What if they don't accept my apology?

Give them time. Sometimes people need space to process. Just let them know you're there when they're ready to talk.