How can I build emotional intelligence in sales?
Building emotional intelligence in sales involves understanding your own emotions and those of your clients. Start by practicing active listening and empathy.
What specific techniques can I use to improve my emotional intelligence?
You can use techniques like role-playing, mindfulness exercises, and seeking feedback from peers to enhance your emotional awareness.
How does emotional intelligence impact sales performance?
Emotional intelligence helps you connect with clients, understand their needs, and respond effectively, leading to better sales outcomes.
Can you recommend any books on emotional intelligence?
Sure! Some great books include 'Emotional Intelligence' by Daniel Goleman and 'The Emotionally Intelligent Salesperson' by J. R. McGowan.
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