How do I choose the right performance metrics for my project?
An example of an AI chatbot conversation about selecting effective performance metrics.
How do I choose the right performance metrics for my project?
Choosing the right performance metrics depends on your project's goals. What are you trying to achieve?
I want to improve customer satisfaction and retention.
In that case, consider metrics like Net Promoter Score (NPS) and Customer Satisfaction Score (CSAT). They directly measure customer sentiment.
What about for measuring team productivity?
For team productivity, you might look at metrics like task completion rate, cycle time, and team velocity.
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