What are some effective ways to communicate during a conflict?
It's important to stay calm, listen actively, and express your feelings clearly. Would you like tips on any specific situation?
Yes, I'm having a disagreement with a coworker. How should I approach it?
Start by finding a private space to talk. Use 'I' statements to express how you feel without blaming them.
What if they become defensive?
If they become defensive, try to remain calm and acknowledge their feelings. You can say something like, 'I understand this is difficult for you.'
Thanks! Any other strategies I should consider?
Consider taking breaks if emotions run high, and focus on finding common ground to resolve the issue.
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