How can I effectively complain about bad service?

I recently had a terrible experience at a restaurant. How should I complain?

I'm sorry to hear that! Start by gathering details about your experience, like the date, time, and what went wrong.

I had to wait over an hour for my food, and when it arrived, it was cold.

That's frustrating! You can mention this in your complaint. Be specific about the issues and how they made you feel.

Should I complain directly to the manager or use their website?

If possible, speak to the manager directly for immediate resolution. If not, using their website is a good alternative.

What if I don't get a response to my complaint?

If you don't receive a response, consider following up or posting a review online to share your experience.