How do I create a refund policy for my business?
An example of an AI chatbot conversation about creating a refund policy for your business.
How do I create a refund policy for my business?
Creating a refund policy involves outlining the conditions under which customers can return products and receive refunds. What type of business do you have?
I run an online clothing store.
For an online clothing store, consider including details like the time frame for returns, condition of items, and whether you offer exchanges. Would you like help drafting specific sections?
Yes, what should I include in the time frame section?
In the time frame section, specify how long customers have to request a refund after receiving their order, typically 14 to 30 days is common. Do you have a preference?
I think 30 days sounds good. What about the condition of items?
You should state that items must be unworn, unwashed, and in their original packaging to qualify for a refund. Would you like to add any exceptions?
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