How do I create a user journey map?
An example of an AI chatbot conversation about creating a user journey map.
How do I create a user journey map?
Creating a user journey map involves several steps. First, identify your user personas. Then, outline their goals and the steps they take to achieve them.
What tools can I use to create a user journey map?
You can use tools like Miro, Lucidchart, or even simple templates in PowerPoint or Google Slides to create your map.
What should I include in the user journey map?
Include stages of the journey, user actions, emotions, pain points, and opportunities for improvement.
How often should I update the user journey map?
It's a good practice to update your user journey map regularly, especially after major changes in your product or user feedback.
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