How do I file a complaint about the bus service?
You can file a complaint by contacting the bus service's customer service directly or using their online form.
What information do I need to provide?
You'll typically need to provide your contact information, details of the incident, and any relevant bus route or number.
Is there a specific time frame for filing a complaint?
Yes, it's best to file your complaint as soon as possible, ideally within a few days of the incident.
Can I file a complaint anonymously?
Some services allow anonymous complaints, but providing your contact information can help them address your issue more effectively.
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