I ordered a product online, but it arrived damaged. I've tried contacting the retailer, but they won't respond. What should I do?
I'm sorry to hear that! First, try reaching out via different channels like email, phone, or social media. Have you done that?
Yes, I've emailed and called multiple times, but no luck. What are my options?
If the retailer remains unresponsive, you can dispute the charge with your credit card company or file a complaint with consumer protection agencies.
How do I dispute the charge with my credit card company?
Contact your credit card issuer and explain the situation. They will guide you through the dispute process, which usually involves filling out a form.
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