What are chargebacks and why do they happen?
Chargebacks are reversals of a credit card transaction, initiated by the cardholder's bank. They often occur due to fraud, dissatisfaction with a product, or billing errors.
How can I prevent chargebacks from happening?
To prevent chargebacks, ensure clear communication with customers, provide excellent service, and maintain accurate transaction records.
What should I do if I receive a chargeback?
If you receive a chargeback, respond promptly by gathering evidence, such as transaction details and customer communication, to dispute it.
Are there any tools to help manage chargebacks?
Yes, there are several chargeback management tools available that can help you track, analyze, and respond to chargebacks effectively.
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