How can I handle conflict in the workplace?
Handling conflict in the workplace involves clear communication, active listening, and seeking a resolution that works for everyone.
What if the conflict is between two team members?
In that case, it's important to mediate the situation by facilitating a discussion between the two parties to understand their perspectives.
Should I involve a manager or HR?
If the conflict escalates or cannot be resolved, involving a manager or HR can provide additional support and guidance.
What techniques can I use to de-escalate a heated situation?
Techniques include staying calm, using 'I' statements to express feelings, and focusing on finding common ground.
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