How can I handle difficult conversations effectively?

How can I handle difficult conversations effectively?

It's important to approach difficult conversations with empathy and clarity. What specific situation are you facing?

I need to talk to my colleague about their poor performance.

Start by preparing your points and focusing on specific behaviors. Have you considered how to frame your feedback?

I haven't thought about that. What should I say?

You could say something like, 'I've noticed some challenges in your recent projects. Can we discuss how to improve this together?'

That sounds helpful! Any tips on staying calm during the conversation?

Absolutely! Take deep breaths, listen actively, and remind yourself that the goal is to find a solution together.