How can I handle difficult conversations as a leader?
An example of an AI chatbot conversation about handling tough discussions in leadership roles.
How can I handle difficult conversations as a leader?
Handling difficult conversations requires preparation, empathy, and clarity. Start by defining the issue clearly.
What if the other person becomes defensive?
If they become defensive, remain calm and listen actively. Acknowledge their feelings and try to steer the conversation back to the issue.
Can you give me some tips on what to say?
Sure! Use 'I' statements to express your feelings, and ask open-ended questions to encourage dialogue.
How do I follow up after the conversation?
Follow up by summarizing the key points discussed and any agreed actions. This shows you value the conversation and are committed to progress.
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