How can I handle difficult conversations at work?

How can I handle difficult conversations at work?

Handling difficult conversations at work requires preparation and empathy. What specific situation are you facing?

I need to talk to my colleague about their constant lateness to meetings.

It's important to approach this with understanding. You might start by expressing your concern and asking if there's a reason for their lateness.

What if they get defensive?

If they become defensive, try to remain calm and listen to their perspective. Acknowledge their feelings and steer the conversation back to finding a solution.

Thanks! Any tips on what to say to start the conversation?

You could say, 'I've noticed you've been late to meetings lately, and I wanted to check in to see if everything is okay.' This opens the door for dialogue.