How should I handle ethical complaints in advertising?
It's important to take ethical complaints seriously. Start by acknowledging the complaint and investigating the issue.
What steps should I take to investigate the complaint?
Gather all relevant information, including the complaint details, the advertisement in question, and any feedback from stakeholders.
How can I ensure my advertising is ethical in the first place?
Implement clear ethical guidelines, conduct regular training for your team, and seek feedback from diverse audiences.
What if the complaint escalates?
If it escalates, consider involving a third-party mediator and be transparent about your process to resolve the issue.
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