How can I handle conflicts in a group setting?
Handling conflicts in a group requires clear communication and empathy. Start by listening to all parties involved.
What if the conflict escalates and people start arguing?
If arguments arise, intervene calmly. Encourage everyone to take a break and revisit the discussion when emotions are settled.
Are there specific techniques I can use to mediate the situation?
Yes, techniques like active listening, summarizing points, and finding common ground can be very effective in mediation.
How do I ensure everyone feels heard during the discussion?
You can ensure everyone feels heard by giving each person a chance to speak without interruption and acknowledging their feelings.
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