I sent a query to customer support but haven't received a response. What should I do?
It's frustrating when you don't get a response. First, check if you received an automated reply confirming your query.
I didn't get any confirmation email either. Should I follow up?
Yes, following up is a good idea. Wait a few days, then send a polite email asking for an update on your query.
How long should I wait before following up?
Typically, waiting 3-5 business days is reasonable before sending a follow-up.
What if I still don't get a response after that?
If there's still no response, consider reaching out through other channels like social media or a phone call.
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