How can I identify user needs from their queries?
An example of an AI chatbot conversation about identifying user needs from queries.
How can I identify user needs from their queries?
To identify user needs, analyze the language and context of their queries. Look for patterns and common keywords.
What specific techniques can I use to analyze these queries?
You can use techniques like keyword analysis, sentiment analysis, and user segmentation to better understand their needs.
Can you give me an example of keyword analysis?
Sure! If users frequently ask about 'affordability' in a product, it indicates a need for budget-friendly options.
How do I implement sentiment analysis?
You can use tools like natural language processing (NLP) to gauge the sentiment behind user queries, helping you tailor responses.
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